Questions, answered
What school owners and principals ask us most.
How long does it take to start?
Most schools are live within a week. We set up your school, import your pupils and staff from a spreadsheet, and train your team.
Can we move our existing records in?
Yes. Pupils, parents, staff, classes and fee balances can be imported from Excel or CSV files, with a template to follow.
Do you charge per pupil?
No. Plans are priced by the features you use. Pupils, teachers and parents are unlimited on every plan.
How do parents pay fees?
By card or bank transfer through the school's own payment account. The receipt, with a QR code to verify it, reaches the parent at once.
Will parents get messages on WhatsApp and SMS?
Yes. Top up a prepaid SMS or WhatsApp wallet and results, invoices, receipts and notices are sent from the school's own name. Email is always free.
Is there a mobile app?
Yes, for parents, teachers and students. It is included in the Business plan and available as an add-on on the others.
Can we use our own web address?
Yes. Add your domain and the secure certificate is set up for you. It is a one-off add-on.
What happens when the trial ends?
Your records stay safe and become read-only for a few days while you choose a plan. Nothing is deleted.
Who can see our data?
Only the people you give access to. Every school is kept separate from every other school, and every change is recorded in an audit trail.
Still unsure? Talk to us or book a demo.